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Deleted Started Again Same Problem
by
wendlane
@
15. Apr 2008
– 09:16:29
I have deleted the troublesome new blog and started again only to find exactly the same problem. I cannot use the design wizard and have never had this problem before. has it got something to do with the recent changes? I tried again this morning and again managed to get into uploading image, text colour background etc, then it suddenly reverted back to 'this page can't be displayed' or 'script error' java script is activated on my pc-why am I able to use the design wizard one minute and not the next? it's getting extremely frustrating.......
Help!!!!
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I have just updated my 'happiness' without any problems blog so there is an issue with the new blog not a problem with my pc -have just tried again to update the new blog and the same problems occured. As for posting three times the first time was in the general help blog as I didn't realise this one existed. Not appreciating the 'slap' as I am having nothing but problems recently and frankly I am tired of it. I am usually a peaceful and chilled out person but I am not feeling particularly peaceful right now. It's very slow aswell and I keep getting thown out every time I try and post a comment.
To find out, what the problem is, we NEED more info.
Could you send an email with the codes (of the images) you've entered to support?
Which browser do you use and which plug ins/ add ons are active?
If you're getting thrown out, please read this and help us:
http://help.blog.co.uk/2008/04/10/logout-problem-4024332
When I open design wizard I geta pop up - (cript error -code 0, line 5, char 3, null is null) - if I continue by clicking continue running scripts or not with a yes or no I can open the content page but cannot move the tags, clicking on them does nothing -there are no codes other than this. I can't activate modules etc. That is all I can tell you. I have however updated my existing blog Happy Soup without any problems.
'script' error
Do you "only" double-click on the widgets or do you drag and drop them?
(Because clicking doesn't make them move anywhere.)
Again:
Could you send an email with the codes (of the images) you've entered to support?
Which browser do you use and which plug ins/ add ons are active?
I use drag and drop, as you can tell I have actually updated and used design wizard before on many occasions so I know how to use it, it's not me that can't use it, it is a problem with the system. I have used it succesfully for happy soup today. What do you mean by codes for images, there are no images, I deleted the whole thing and started again so there is nothing there atall at the moment as far as I'm aware? I haven't uploaded any as I can't use the design wizard. Browser is yahoo, 'plug ins, add ons' sorry no idea what you mean!
Browsers: We support the latest versions of Mozilla Firefox, Internet Explorer and Safari.
(Never heard of a Yahoo-Browser.)
So if you understood you right; you did drag and drop widgets for your happy soup today blog and it worked but not for the new blog you wanted to change and activate? (We need to know that to fugure out if its your browser causing trouble or not.)
Could you try it with another browser (like Firefox or I.E.)? Or could you even check from another computer?
Is that possible?
Internet explorer is my browser ,bt yahoo supplies my broadband, don't know why I said yahoo? I did use drag and drop on happy soup blog to test it out and all was fine. I have no access to another pc at the moment unfortunately.
Any news on why this is happening yet? -just tried again and can't use it
We have no idea why this happens only on a specific blog of you. When we have moved to the new data centre, we will look closer on your problem. Any information about the differences between the two blogs and your usage can help us to find the solution.
Perhaps it is better to wait until the move is over and then sort it out. I will wait patiently.
There are no differences i just can't use the deesign wizard
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